ITaaS is not a technology shift – such as a move to increase the use of virtualization. Rather, it is an operational and organizational shift to running IT like a business and optimizing IT production for business consumption. IT organizations that adopt ITaaS are most likely to use the best practices for IT service management.

ITaaS is designed to facilitate innovation from outside VISN-IT. Creating this infrastructure allows VISN-IT to deliver both private and public cloud. This strategic role of “cloud services broker”, enables our clients to make the business decisions about how to access mission critical services whether delivered internally or via a public cloud or a combination of both.