Service Desk Support in Staten Island, NY


There’s nothing worse than surprises when you’re managing a thriving business. Usually they come in the form of something that stops doing what it’s supposed to do, and usually at the worst possible time.

The only saving grace comes from knowing you have someone to reach out to who can resolve that problem in record time, and without asking a lot of questions.

We provide Service Desk Support in Staten Island, NY. Our VISN-IT Help Desk experts are extensively trained in the use of Help Desk and Remote Management tools which enable us to solve most problems without a moment of travel time. If we do need to physically be there to correct a problem, we’re there.

VISN-IT only supports contracted clients, so you won’t have to wait for help. When you call to report a problem. VISN-IT has all the information necessary to get someone helping you immediately. If we can’t resolve the problem using our innovative remote tools we send someone to your premises quickly to get the problem solved and get you back to full working order immediately.

Whether it’s a hardware malfunction, software glitch, or a user needing a clearer understanding of how to use something. VISN-IT doesn’t waste time pointing fingers or figuring out whose problem it is. It’s OUR problem, and we’ll fix it. Our goal is to keep your business running full-time.



Cyber Security

The most advanced threat to any company is securing your network and your data. VISN-IT provides this security with the processes and practices we implement to help protect your network.



Managed Services
& 24/7 Helpdesk Support

VISN-IT’s Managed Services provides day-to-day ongoing support of your IT network infrastructure and applications allowing you to focus on your business. Our high-performance, cost-effective technology solutions permits us to maintain peak operational performance of your IT network for a flat-rate fee.



Cloud Computing

When you need help with organizing your business and want to protect your computers from outside threats but you’re on a strict budget, VISN-IT’s cloud computing solutions can help.



Backup & Recovery

Recovery of vital data and keeping your business running in the wake of a disaster are possibilities which must be carefully planned for, and VISN-IT provides the support you need to produce a highly effective, comprehensive plan that leverages cloud technology, remote server hosting, and management of wireless devices, networks and data.




NetConnect, our sister company, is a professional services firm specializing in Information Technology to optimize its clients’ business performance and profitability. Our solutions help customers meet their short-term needs, while building toward common long-term objectives.




Many find the word “virtualization” confusing. This may be, in part, because it is used to define several related though not identical concepts. Each of these concepts focuses on a different part of your information management infrastructure.